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Whether you need guidance choosing the perfect patio set or have a question about your order, we are happy to assist.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free shipping is available on most orders within the Continental U.S., excluding Alaska and Hawaii.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery status in real time from the carrier's website.
What is your return policy?
We want you to love your new outdoor pieces. If something is not quite right, please contact our team within 30 days of delivery and we will walk you through the return or exchange process.
Can I exchange an item for a different style or finish?
Absolutely. If you would like to swap a patio furniture set, fire table, or any other item for a different option, just reach out to us and we will arrange the exchange for you.
How do I choose the right patio furniture for my space?
Start by measuring your deck, patio, or backyard area to determine how much room you have. Our team can help you select the right configuration, whether you are looking for a cozy lounge setup or a full outdoor dining arrangement.
Are your pergolas and outdoor kitchens weather-resistant?
Our pergolas, outdoor kitchens, and fire tables are crafted with durable, weather-resistant materials designed for long-term outdoor use. Each product is built to withstand the elements while maintaining its refined appearance season after season.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our team replies to every inquiry within 24 hours so your project stays on track.
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Crafted for Quality
Owned and operated by Estate Elements Gallery, every product is selected for lasting durability and refined design.
Free Continental Shipping
Most orders ship free within the Continental U.S. with no order minimum required.
